Black Knight presents the digital creation suite; Improves mortgage application and approval process for loan officers and borrowers
JACKSONVILLE, Florida, September 17, 2020 / PRNewswire / – Dark Knight, Inc. (NYSE: BKI), a leading provider of integrated software, data and analytics for the mortgage and real estate industries, today announced the launch of two new digital solutions to advance the process of applying and d loan approval for consumers and loan officers. The suite of responsive, user-centric web solutions includes Borrower Digital and LO Digital. Borrower Digital simplifies the loan application process by leveraging Black Knight’s artificial intelligence capabilities at the point of sale and throughout the approval process, while LO Digital gives loan officers the ability to provide assistance superior to their customers anytime, anywhere.
“The last six months have clearly demonstrated the need to be able to work from anywhere. LO Digital is now bringing this capability to loan officers all over the world, ”said Rich Gagliano, president of Black Knight Origination Technologies. “Combined with the intuitive functionality that the Borrower Digital app brings to the customer experience, Black Knight has further transformed, streamlined and simplified the prequalification and loan application process for everyone involved. “
Borrower Digital guides the buyer through the prequalification, pre-approval and refinancing process through a simple and intuitive question-and-answer format, validating data and documents throughout the process. Its automated workflow alerts the buyer to immediate next steps, providing a self-guided process for the customer. AIVA, Black Knight’s artificial intelligence solution, helps the borrower upload identification and other supporting documents, while evaluating whether the correct documents have been received. Information is routed from the consumer to the lending system and vice versa, with AIVA providing near real-time feedback.
LO Digital is specially designed for loan officers to manage the details of each application through an intuitive dashboard, allowing them to easily guide the buyer through the mortgage application process, to answer questions from the borrower along the way and display the same information the borrower sees. The solution also provides a single application for loan officers to access automated loan products, pricing, pipeline, rate foreclosure, loan status, and third-party service orders. Thanks to its tight integration with Black Knight’s Empower Loan Origination System (LOS), loan officers can work in the LOS Digital app from any mobile device, while simultaneously updating information. checkout in Empower, eliminating the need to re-enter data and confirm data integrity and consistency. from the start of the loan process. Ultimately, all information gathered in LO Digital and updated in Empower can be transferred seamlessly to the MSP service system when onboarding loans and integrated into Black’s consumer digital service solution. Knight.
“Black Knight leverages the power of innovative and integrated technologies to not only simplify the mortgage application and approval process, but also to improve it for both the consumer and the loan officer,” said continued Gagliano. “By bringing functionality anytime, anywhere to loan officers and giving them a real-time view of the consumer’s application process, our digital mounts suite can help our clients gain a competitive advantage by providing service. extraordinary client and a superior mortgage experience.
About Black Knight
Black Knight (NYSE: BKI) is a leading provider of integrated software, data and analytics solutions that facilitate and automate many business processes throughout the homeownership lifecycle.
As a premier fintech, Black Knight is committed to being a premier business partner that customers rely on to achieve their strategic goals, achieve greater success and better serve their customers by delivering the best software, services and information with an unwavering commitment to excellence, innovation, integrity and leadership. For more information on Black Knight, please visit www.blackknightinc.com.
SOURCE Black Knight, Inc.