How you can build a customer-centric culture
Join this online event to find out how to instil and communicate organisational values that are driven by improving the customer experience.
Achieving a customer experience that drives growth for brands is not just a matter of technology, it also requires a mindset that permeates throughout the organisation.
This webinar will examine the key characteristics of customer-centric organisations, how these values are communicated through the business and driven by its leadership, and what skills are required among staff across functions to constantly improve CX and realise its potential. We’ll also address best practice in how to achieve these things while teams work remotely.
Click here to register and join the event on 17 February at 3pm GMT, or to stream it live.
